Privacy Policy

This policy explains how we comply with European and UK legislations to protect your identity and privacy. It explains how we collect, use and disclose certain information.

Company Details

Kent telephones T/A Kent Tec are a UK based telecommunications service provider, our registered office address is 351 Northdown Rd, Margate, Kent CT9 3PB. Company No. 4186861

Tel:         01843232777

Email:    This email address is being protected from spambots. You need JavaScript enabled to view it.

Data Provided To Kent Tec

Data you provided to Kent Tec, this is collected when you enter in to an agreement with Kent Tec services and used solely for internal use, this data is not passed on to marketing agencies:

·         Your company’s name

·         Your company’s staff names relevant to the services we provide and required to best serve you

·         Your address

·         Your email addresses

·         Your telephone number/s

·         Your website

·         Your payment method

Data Collected Automatically By Kent Tec

This is data that is automatically obtained by Kent Tec as a result of our service provided to you and stored on secure servers that are password protected, with access only granted to Kent Tec and you the customer:

·         Call history

·         Device ID (Phones connected to our services) IP addresses, manufacturer and MAC addresses

·         Call recordings (as requested by the customer) are held on a secure, password protected server machine on the customer’s premises, supplied by Kent Tec

·         History of your interaction with our support team via our online support portal

Use Of Data

Kent Tec use this data to communicate with the customer and maintain and improve a high level of service and support. For example, we will use your data to:

·         To resolve support cases in a timely and professional manor

·         Understand your service and support needs to improve on them

·         Communicate with you, with regards to your service and account, this may also include information about potential upgrades to your services available.

Access Of Data

Your data is securely stored upon password protected servers only accessible by authorised Kent Tec staff. We may also hold some paper form data that is locked in filing cabinets at the Kent Tec registered office, which is securely monitored by a sophisticated CCTV system and intruder alarm. You can request access to data we hold about you, this can be done via email or telephone call from an authorised person.

To request, modify or delete any data that we may hold on you please send requests to This email address is being protected from spambots. You need JavaScript enabled to view it.